The AI agent glossary.
Short, plain-English answers to the terms you meet when you start working with AI agents. Each page gives you the definition first, then the detail.
AI agent
An AI agent is software that uses AI to complete a task on its own, step by step, toward a goal you set, such as writing and scheduling posts or finding leads.
ReadTypes of AI agents
AI agents are usually grouped by how they decide: simple reflex agents, model-based agents, goal-based agents, utility-based agents and learning agents.
ReadAI agents vs agentic AI
An AI agent is one system that does a task; agentic AI is the broader approach of building AI that plans, acts and adapts toward goals, often with many agents working together.
ReadAI SDR
An AI SDR is an AI agent that does a sales development rep’s job: it finds prospects, writes personalised outreach and follows up, so human sellers spend their time on conversations.
ReadGenerative engine optimisation (GEO)
Generative engine optimisation, or GEO, is the practice of making your brand easy for AI assistants like ChatGPT, Gemini and Perplexity to find, understand and cite in their answers.
ReadPut your business at the centre.
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